Tip-Tuesday

Credit Card Import Failed?

Did your most recent attempt to import your Credit Card Transactions into Trimble Viewpoint Vista Web Portal fail?

Susan Hanly
September 5, 2023

"Credit Card Import Fail"

Did you receive a "Credit Card Import Fail" message when trying to import Credit Card transactions into the Trimble Viewpoint Vista Web Portal after the 2023 R8 Update?  If so, you may be receiving the error because the template for the import now requires the employee number column.  The old template is no longer compatible with the import.  

You will be excited to hear this is an easy fix!   Just follow the steps below.

Web Portal>Employee Tools>Credit Card Import

Download Template Button

Click on Download Template.  

Credit Card Transaction Template

The new template will open.  Open your current import file in Microsoft Excel or Google Sheets.

Copy each column from your old template into the new template that you just downloaded.  Make sure that the columns match between the old and new template.  The new Employee field can be left blank or can be populated with the corresponding employee numbers.  Next do a Find and replace to remove commas for compatibility with the csv format.  Save the new template as a .CSV file.  

Import Transactions Button

Click on Import Transactions.  Choose the new template .CSV file and click on open.  The file should be imported.

Visit our website at
ConstrucTech Consulting to contact us if you need assistance setting up Standard Notes and follow us on LinkedIn for more Tip Tuesdays.