Tip-Tuesday

Trimble Viewpoint - New RDP! Have you heard??

Trimble is changing their remote desktop infrastructure (RDS) from NetApp Virtual Desktop Services to Azure Virtual Desktop.

October 10, 2023

New RDP! NetApp Virtual Desktop to Azure Virtual Desktop Migration - Have you heard??

Who will be affected? What should we do to prepare?
Don’t worry, here is everything you should know!
Trimble is changing their remote desktop infrastructure (RDS) from NetApp Virtual Desktop Services to Azure Virtual Desktop.What if our end users are accessing the Vista application with VRL?
[Nothing will change] for users accessing the Vista application using single sign-on (SSO) or SQL authentication.
What if our end users are a VRL user but use RDP to access the application?
You will be affected by the migration!
How do I know if I use a Remote Desktop Link or VRL?
When in the Vista application, check for yourself!

RDP User

VRL User

I am the cloud admin and need to know how I will be affected with managing cloud users/access?
Currently you are managing cloud users through https://manage.vds.netapp.comor https://viewpoint.partner.manage.cloudworkspace.com
Once migrated to AVD you will manage cloud users via https://cascade.viewpoint.cloud

Sure, I understand but what do we need to do to migrate users to AVD?
Users will need to download the Azure Virtual Desktop with the Remote Desktop Client (Depending on the end user’s device)
Your deviceDocumentation and AVD Download Links Windows computer Connect to Azure Virtual Desktop with the Remote Desktop client for Windows Mac computer Connect to Azure Virtual Desktop with the Remote Desktop client for macOS Apple mobile devices and tablets Connect to Azure Virtual Desktop with the Remote Desktop client for iOS and iPadOS Google mobile devices and tablets Connect to Azure Virtual Desktop with the Remote Desktop client for Android and Chrome OS Computer web browser (any OS) Connect to Azure Virtual Desktop with the Remote Desktop client for WebOnce you have downloaded AVD, you will use your cloud desktop credentials to login.
Username: firstinitial.lastname.companycode@viewpoint.cloud
Password: Same cloud desktop password prior to migration


Always connect with support for additional questions or issues migrating.
support.viewpoint.com

Now you know what to expect!
Make sure to communicate the change with all end users at the company and enjoy navigating the new RDS experience.

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